Privacy Policy

Shop.bsgindia.org recognizes the importance of maintaining privacy of all our customers and stakeholders.   We value privacy of individuals and groups.  This Policy describes how we treat user information that we collect on http://www.shop.bsgindia.org and other online/offline sources. This Privacy Policy applies to visitors to our website and to our online customers. It is inbuilt that all visitors and users of http://www.shop.bsgindia.org confirms to agree to this Privacy Policy. 

Shop.bsgindia.org is managed by the Bharat Scouts and Guides which is registered under Society Registration act 1950-1951 with the registration no S462 having its registered office at 16, Mahatma Gandhi Marg, Indraprastha Estate, New Delhi – 110002.

INFORMATION WE COLLECT

Contact information: Shop.bsgindia.org for the purpose to maintain its data base to better serve its clients and the Shop.bsgindi.org portal is user friendly,  it may collect information of visitors and users name, email, mobile number, phone number, street, city, state, pin code and country.

Payment and billing information: For the purpose of billing, billing name, billing address, Shipping name and Shipping address, and payment mode related information when placing orders is collected. Shop.bsgindia.org will never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner Razor pay who are fully secured and have their own privacy policy protecting the information of the users.

Information you post: Shop.bsgindia.org collects information you post in a public space on the website or on a third-party social media site belonging to shop.bsgindia.org.

Demographic information: Shop.bsgindia.org may collect demographic information about you, events you like, products you like, products you buy, or any other information provided by you during the use of our website. This may also be collected  as a part of a survey also.

Other information: If you use Shop.bsgindia.org website, it may collect information about your IP address and the browser you're using. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

WE COLLECT INFORMATION IN DIFFERENT WAYS

We Collect information directly from you: Shop.bsgindia.org collect information directly from you when you register yourself in the website for placing orders. Information is also collected you post a comment on Shop.bsgindia.org websites or ask us a question through phone or email.

We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies for collecting information about your usage of our website.

We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

USE OF YOUR PERSONAL INFORMATION

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions: We might use your information to confirm your registration on our websites.

We use information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes: We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products from us we'll enroll you in our newsletter.

We use information to send you transactional communications: We might send you emails or SMS about your purchase/orders. We use information as otherwise permitted by law.

SHARING OF INFORMATION WITH THIRD-PARTIES

We will share information with third parties who perform services on our behalf particularly related to the services we provide to our customers (payment gateway, shippers etc):We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.

We may share information if we think we have to in order to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold, we may give our customer list as part of that transaction.

THIRD PARTY SITES

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.

GRIEVANCE OFFICER

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Supply Service Officer

The Bharat Scouts and Guides,

National Headquarters16, Mahatma Gandhi Marg, Indraprastha Estate

New Delhi- 110002

Phone: +91-11- 23370724 / 23378667

Email:supply@bsgindia.org

If you have any questions about this Policy or other privacy concerns, you can also email us at supply@bsgindia.org

UPDATES TO THIS POLICY

This Privacy Policy was last updated on 10.10.2024. From time to time, we may change this privacy policy may be amended based on the privacy practices and government requirements. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

JURISDICTION